Last updated: 8 September 2026
1. Email
Write to [email protected]. It is the only address we use, a person reads it, and replies normally take two to three business days.
2. What we cannot do
We have no access to casino accounts: no deposits, no bonuses, no verification, no locked balances. Those go to the operator's own support.
App and APK safety runs through everything published here. The advice is narrow on purpose — the operator's own page or a verified store, and nothing else — because mirror files are where the real trouble starts.
3. What to include
Name the page, quote the sentence and say what should be there instead. For anything visual, a screenshot plus your browser and device usually lets us reproduce the fault on the first attempt.
4. What we cannot help with
Anything inside a casino account: deposits, bonuses, verification, locked balances, closed accounts. We are not the operator and have no access to those systems. That has to go to the operator's own support, which is also the faster route.
5. Privacy requests
Answered within the statutory period. Write from the address you used originally where possible, so we can find the correspondence without asking for more details.
Kept short on purpose: policies nobody reads protect nobody.